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1. We have a strict QC department in the factory, all raw material must be inspected before mass production. semi-product and final product must be checked very carefully on production line.

2. And we check our products one by one before we pack and ship , make sure they are all what you ordered, also the quality be in good condition.

3. We provide 12 months international warranty depending on the product. We accept free replacement for unqualified products. Buy with confidence!

4. All returns, whether for defective products or otherwise, must be pre-authorized by us. Please contact us to get approval before shipping the returned products. The products must be in original condition.

5. Replacements will be shipped upon the receipt of the returned products.

6. Customized logo:
1) Silk printing logo;
2) Laser engraved logo;
3) Hot stamped logo;
4) Heat transfer logo;
5) Full color printing logo;
6) Imprinting locations: front side and reverse side

About Product

1. What shape can my products be?

Any shape you want. We custom manufacture all of our products from scratch, so we can make them any shape, any size and any design.

About Service

1. I don' t have a design, can you help?

Yes, all you have to do is email us your ideas, fax a sketch or mail us a rough drawing of what you want and we'll send you a production proof for your approval before you order.

About Order

1. I have a design, how can I send it to you?

You can email us, fill out a free quote, fax us a copy or mail us a picture. Our free quote is the preferred way. We accept all types of file formats; including ai, eps, jpg, pdf and others.

2. I' ve never ordered those products before. How should I start?

It's easy. All you have to do is fill out a free quote, send your design and tell us how many pins you want to order. If you don’t have a design, we can help create it for you, most of the time for free!

3. What is the minimum order quantity (MOQ)?

In General, Our MOQ is 500 PCS per item. But as we do understand that our clients would like to test market response before placing Volume Order, We will consider to take even your first order is less than 500 pcs.