1.Are you power banks full capacity?
Yes, Absolutely full capacity.
2.Are you a trade company or factory?
We are a power bank factory
3.Do you accept factory factory-examining?
Yes,welcome!
4. What's the MOQ of your products?
MOQ :500pcs.samples are available.
5. What kind of battery is built-in in the power bank?
There are two kinds of battery:Li-ion(18650) battery,li-polymer battery.For Li-ion(18650) battery:2600mAh and 3000mAh ,others like 1800mAh,2000mAh,2200mAh are Chinese brand battery.If you have specified battery,it is OK.But the price will be different from our price list.For Li-polymer battery:We have our own li-polymer battery factory.You can customize,but MOQ must reach 3000pcs.
6. Can you customize packaging?
Yes, MOQ must reach 1000pcs and it is for free. If quantity doesn't reach 1000pcs, we request 1000pcs packing cost deposit first, the rest will be kept in our warehouse for your next order. And you should offer us the original design drawing.
7. Can the power bank have customised writing or logo on them?
Yes, we can make any kinds of customised writing or logo on the power bank and MOQ is 500pcs.Single color logo is for free.Colorful logo cost is depended on your logo.
8.Can you customize power bank designing?
Yes,we have R&D team.You can provide your ID and communicate with our engineers.
9.What's the delivery way?
Delivery by air and sea are available,but you pay freight cost.
10.What's the accessories included in the price list?
One Micro-USB cable.You can add other accessories as your requirment but need extra cost.
11.What about the guarantee of the power bank?
Power bank can offer full no-hassle Limited Lifetime Warranty .New Power bank will be sent to you in your next bulk order for free if there is any quality problem of it.
12.Will any damage or security risks be caused when customers using power bank?
NO! Thepower bank using a high-quality batteries and circuit safety equipment, all of power bank are with approved of CE/ROHS/FCC/CCC. Furthermore, the product has a special protection design against high temperature, to ensure user absolutely safe.
13.Why adapter and switch interface are not included in package?
Because power battery can be compatible to most digital device with 5V USB which is included in original mobile phone package. So adapter and switch interface are not included in the package in order to cut the cost down for you!
14.How long will the power bank is used?
With in-built high capacity Li-on battery, the power bank can be charging more than 500 times. It will be more than 2-3 years for the using lifetime with a daily frequency count on one charge.
15.Can I have a sample even pre-production before I send you the order?
Yes, samples order to test products quality is welcome.