Our Services
1. We have a strict QC department in the factory, all raw material must be inspected before mass production. semi-product and final product must be checked very carefully on production line.
2. And we check our products one by one before we pack and ship , make sure they are all what you ordered, also the quality be in good condition.
3. We provide 12 months international warranty depending on the product. We accept free replacement for unqualified products. Buy with confidence!
4. All returns, whether for defective products or otherwise, must be pre-authorized by us. Please contact us to get approval before shipping the returned products. The products must be in original condition.
5. Replacements will be shipped upon the receipt of the returned products.
6. Customized logo:
1) Silk printing logo;
2) Laser engraved logo;
3) Hot stamped logo;
4) Heat transfer logo;
5) Full color printing logo;
6) Imprinting locations: front side and reverse side
FAQ
1.Are you a trade company or factory?
We are a power bank factory
2.Do you accept factory factory-examining?
Yes,welcome!
3. What kind of battery is built-in in the power bank?
There are two kinds of battery:Li-ion(18650) battery,li-polymer battery.For Li-ion(18650) battery:2600mAh and 3000mAh ,others like 1800mAh,2000mAh,2200mAh are Chinese brand battery.If you have specified battery,it is OK.But the price will be different from our price list.For Li-polymer battery:We have our own li-polymer battery factory.You can customize,but MOQ must reach 3000pcs.
4. Can you customize packaging?
Yes, MOQ must reach 1000pcs and it is for free. If quantity doesn't reach 1000pcs, we request 1000pcs packing cost deposit first, the rest will be kept in our warehouse for your next order. And you should offer us the original design drawing.
5. Can the power bank have customised writing or logo on them?
Yes, we can make any kinds of customised writing or logo on the power bank and MOQ is 500pcs.Single color logo is for free.Colorful logo cost is depended on your logo.
6.Can you customize power bank designing?
Yes,we have R&D team.You can provide your ID and communicate with our engineers.
7.Will any damage or security risks be caused when customers using power bank?
NO! Thepower bank using a high-quality batteries and circuit safety equipment, all of power bank are with approved of CE/ROHS/FCC/CCC. Furthermore, the product has a special protection design against high temperature, to ensure user absolutely safe.
8.How long will the power bank is used?
With in-built high capacity Li-on battery, the power bank can be charging more than 500 times. It will be more than 2-3 years for the using lifetime with a daily frequency count on one charge.